General information
Any access or use of Wood and Soul or signifies your consent to the following terms and conditions. Prior to taking any legal or action otherwise, please contact us at Wood and Soul to notify us of the nature of the query. Wood and Soul will not accept any returns delivered to us without written communication and agreement prior to return to us.

Order Processing
Wood and Soul will process your online order within 24-48 hours of receiving your request on weekdays, given all items are in stock. Occasionally items may be oversold. All backorder items will ship as we receive them in the shop and therefore items ordered together may not be shipped together. We will contact you if any of your items are backordered in the event changes are needed to proceed.

When ordering goods from Wood and Soul for international deliveries you may be subject to import duties and/or taxes, Wood and Soul is not responsible for any charges that are incurred from customs/duties whatsoever. Any additional charges for customs clearance are considered outside of our control and Wood and Soul cannot predict the value of what these charges may be. For further information on custom and excise policies in your country, please contact your local customs office.

If you have questions regarding these terms and conditions, please contact us anytime at

Wood and Soul is a wood workshop experience founded on promoting awareness of the second Life of a Tree, the people and stories behind all of our wooden products. We Love to share and listen to any daily update, ideas and stories. Write us.